Priva Enhances Customer Experience with Experlogix CPQ for Dynamics 365
Benefits
- Experlogix CPQ streamlined Priva’s order process, reducing complexity and improving customer experience.
- The new system ensures clear, accurate, and customizable orders, enhancing efficiency and reducing errors.
The renewable energy market has undergone significant growth over the last decade; even as other forms of renewable energy have emerged, solar remains a dominant force in the market. In the United States, the Energy Information Administration projects that solar will account for the majority of energy generation growth in the United States.
For ReVision Energy, these shifts in the market meant it needed to expand its product and service offerings to remain competitive. The company initially focused on home and commercial solar energy systems. With more companies offering solar, however, meeting ReVision’s revenue growth goals would mean staying ahead of the competition by addressing a wider range of customers’ energy needs.
Now, the company offers a range of energy solutions, including solar battery back-ups, air-source heat pumps and electric vehicle recharging equipment — this is where gaps in the existing sales process became especially clear.
“Whether the sale is being handled internally or through one of our partners, it’s always clear what the configuration is. This not only makes our orders more accurate, it allows us to more quickly adjust them before anything moves to production.”
Kees van der Kruk, Manager of Fulfillment Operations
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