Freedom Concepts Adopts Experlogix CPQ for Better Quoting Reliability and Accuracy
Benefits
- Enhanced customization and reliability, reducing downtime and ensuring accurate, flexible quoting.
- Seamless integration with Microsoft Dynamics 365 Sales, improving efficiency and scalability for future dealer portal implementation.
For more than 30 years, Freedom Concepts has built adaptive bikes and alternative seating solutions for the complex rehabilitation market, serving customers with disabilities such as cerebral palsy, traumatic brain injury, spina bifida, and more.
The company’s products serve customers with a vast range of mobility needs, driving a high need for customization in the quoting process. This personalization also makes it critical that orders are accurate, since any mistakes could lead to discomfort or limit the mobility experience that Freedom Concepts products deliver.
To meet these now and make operations more scalable, the company recognized the need to replace its old system with a modern CPQ solution.
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“The Experlogix training and support we received opened the door to more utilization of the software. It provides consistency and reliability from sales all the way down to the production floor.”
Colin Bock, Mechanical Engineer