Countertop Manufacturer Improves Their Efficiencies, Customer Experience and Satisfaction
Vorteile
- Consistent and improved business processes.
- Easy to learn and use – decreases new employee learning curve.
- All necessary SKU options automatically presented.
- Automatic alerts when customer quotes introduce complexities and potential errors.
- 33% reduction in costly customer quote errors and rework.
- Improved customer satisfaction with greater transparency in orders.
“The shift to Experlogix reduces errors, saving time and money overall. The end result is that in the first 4 months after going live, there’s been a 33 percent reduction in rework.”
Matthew Peacock, Valley Countertops IT System Administrator.
