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Dolans Fire Protection Supply recently transformed its digital operations by launching an eCommerce platform integrated with SAP Business One<\/strong>. Powered by Experlogix and built for scalability, the new B2B webshop<\/strong> helps Dolans meet the growing expectations of modern customers while streamlining internal processes.<\/p>\n Benefits<\/strong><\/p>\n The Company<\/strong>\u00a0 As Dolans scaled its operations, it soon became clear that its existing web presence\u2014a basic brochure-style site\u2014was no longer sufficient to support its ambitions or the evolving needs of its customers. With a growing catalog of complex parts and components, Dolans recognized the need for an ERP-integrated eCommerce platform to modernize its digital presence and make it easier than ever for customers to find what they need and place orders online.\u00a0 At the same time, a new generation was stepping into leadership roles, eager to elevate the customer experience.\u00a0 This commitment to digital transformation took a major step forward with the hire of a dedicated e-commerce manager, who spearheaded Dolans\u2019 first-ever online sales initiative\u2014marking an exciting new chapter for the company and its customers alike.<\/p>\n Dolans partnered with Experlogix Digital Commerce to launch a scalable eCommerce solution for SAP Business One. Referred by Navigator, their ERP partner, Dolans chose a SaaS solution that offered rich features out-of-the-box and required minimal customization. The implementation was rolled out in two phases: first publishing the online catalogue, then followed by enabling online ordering. The new platform supports multilingual content \u2013 an important feature for serving both English and Spanish-speaking customers \u2013 and offers intuitive user pathways, such as prominent home-page calls-to-action for account creation and catalog requests. The result is a user-friendly, future-proof webstore that supports Dolans\u2019 ambitions for growth, automation, and customer self-service.\u00a0<\/p>\n Positioned Dolans for scalable growth<\/strong>, repeat ordering, and enhanced customer satisfaction in a competitive market.\u00a0<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/experlogix.com\/wp-content\/uploads\/Digital-Commerce_Dolans_Case-Study_V3_0825-2.pdf” url_new_window=”on” button_text=”Get the Full Case Study Now” _builder_version=”4.27.6″ _module_preset=”%22default%22″ custom_button=”on” button_text_size=”1rem” button_text_color=”#FFFFFF” button_bg_color=”#0C214C” button_border_width=”%221px%22″ button_border_color=”%22#0C214C%22″ button_border_radius=”100px” button_font=”–et_global_body_font||||||||” button_icon_color=”%22#0C214C%22″ background_layout=”dark” custom_padding=”9px|30px|7px|30px|false|false%22″ custom_padding_tablet=”” custom_padding_phone=”9px|15px|7px|15px|false|false%22″ custom_padding_last_edited=”on|phone” button_text_size_tablet=”” button_text_size_phone=”0.9rem” button_text_size_last_edited=”on|phone” custom_css_main_element=”line-height:1.4rem!important;” locked=”%22off%22″ global_colors_info=”%22{}%22″ button_border_radius__hover_enabled=”off” button_border_radius__hover=”%22100px%22″ button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#0C214C” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#F3F8FD” button_bg_enable_color__hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”line-height:1.4rem!important;||” custom_css_main_element_tablet=”line-height:1.4rem!important;”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" How Dolans Launched eCommerce for SAP Business One with Experlogix Dolans Fire Protection Supply recently transformed its digital operations by launching an eCommerce platform integrated with SAP Business One. Powered by Experlogix and built for scalability, the new B2B webshop helps Dolans meet the growing expectations of modern customers while streamlining internal processes. Benefits Modernization: […]<\/p>\n","protected":false},"featured_media":326871,"template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":" Benefits<\/strong><\/p> The Company<\/strong>\u00a0 The Challenge<\/strong>\u00a0 The Solution<\/strong>\u00a0 \u00a0Key Outcomes from the Dolans Fire Protection Supply Case Study<\/strong>\u00a0<\/p> Positioned Dolans for scalable growth<\/strong>, repeat ordering, and enhanced customer satisfaction in a competitive market.\u00a0<\/p>","_et_gb_content_width":""},"content_tag":[],"class_list":["post-325059","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/case_studies\/325059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/case_studies"}],"about":[{"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/types\/case_studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/media\/326871"}],"wp:attachment":[{"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/media?parent=325059"}],"wp:term":[{"taxonomy":"content_tag","embeddable":true,"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/content_tag?post=325059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
Founded in 1949, Dolans Fire Protection Supply is a trusted name in the fire safety and suppression industry. Based in New Jersey, the family-run business specializes in providing high-quality fire protection equipment and system components for commercial kitchens. With a reputation built on deep technical knowledge and outstanding service, Dolans serves a diverse range of customers including contractors, installers, and facility managers. Even as the company has grown and expanded into multiple warehouse locations, it remains totally committed to delivering industry-leading solutions for fire suppression, alarms, and safety systems. As part of a new digital strategy, Dolans turned to eCommerce for SAP Business One<\/a><\/strong> to support its ongoing growth and modernization efforts.<\/p>\nThe Challenge<\/strong>\u00a0<\/h3>\n
The Solution<\/strong>\u00a0<\/h3>\n
\u00a0Key Outcomes from the Dolans Fire Protection Supply Case Study\u00a0<\/h3>\n
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How Dolans Launched eCommerce for SAP Business One with Experlogix<\/h1>
Dolans Fire Protection Supply recently transformed its digital operations by launching an eCommerce platform integrated with SAP Business One<\/strong>. Powered by Experlogix and built for scalability, the new B2B webshop<\/strong> helps Dolans meet the growing expectations of modern customers while streamlining internal processes.<\/p>
Founded in 1949, Dolans Fire Protection Supply is a trusted name in the fire safety and suppression industry. Based in New Jersey, the family-run business specializes in providing high-quality fire protection equipment and system components for commercial kitchens. With a reputation built on deep technical knowledge and outstanding service, Dolans serves a diverse range of customers including contractors, installers, and facility managers. Even as the company has grown and expanded into multiple warehouse locations, it remains totally committed to delivering industry-leading solutions for fire suppression, alarms, and safety systems. As part of a new digital strategy, Dolans turned to eCommerce for SAP Business One<\/a><\/strong> to support its ongoing growth and modernization efforts.<\/p>
As Dolans scaled its operations, it soon became clear that its existing web presence\u2014a basic brochure-style site\u2014was no longer sufficient to support its ambitions or the evolving needs of its customers. With a growing catalog of complex parts and components, Dolans recognized the need for an ERP-integrated eCommerce platform to modernize its digital presence and make it easier than ever for customers to find what they need and place orders online.\u00a0 At the same time, a new generation was stepping into leadership roles, eager to elevate the customer experience.\u00a0 This commitment to digital transformation took a major step forward with the hire of a dedicated e-commerce manager, who spearheaded Dolans\u2019 first-ever online sales initiative\u2014marking an exciting new chapter for the company and its customers alike.<\/p>
Dolans partnered with Experlogix Digital Commerce to launch a scalable eCommerce solution for SAP Business One. Referred by Navigator, their ERP partner, Dolans chose a SaaS solution that offered rich features out-of-the-box and required minimal customization. The implementation was rolled out in two phases: first publishing the online catalogue, then followed by enabling online ordering. The new platform supports multilingual content \u2013 an important feature for serving both English and Spanish-speaking customers \u2013 and offers intuitive user pathways, such as prominent home-page calls-to-action for account creation and catalog requests. The result is a user-friendly, future-proof webstore that supports Dolans\u2019 ambitions for growth, automation, and customer self-service.\u00a0<\/p>