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Dental Medical Ireland was an early arrival in the B2B eCommerce space, but being part of the Experlogix Digital Commerce platform has allowed the company to better serve existing customers and reach new buyers.<\/p>\n
Dental Medical Ireland (DMI) is a leading dental and medical supplier in Ireland with previous experience in trading online.<\/p>\n
With high demand for trade prices and stock updates it became imperative for the company to have an integrated B2B eCommerce website with its Intact back office system<\/p>\n
DMI was an early adopter to the B2B eCommerce space, having identified significant opportunities to broaden its customer base and improve the experience for existing trade customers.<\/p>\n
However, its previous experience with B2B eCommerce packages ultimately led to a frustrating experience.<\/p>\n
Its old B2B eCommerce solution had no real-time information, poor user experience design and the requirement to manually input prices on a regular basis \u2014 ultimately meaning that its customers were perpetually dissatisfied with their digital experience.<\/p>\n
Having become one of Experlogix Digital Commerce\u2019s earliest customers, DMI was delighted with real-time pricing features, while its new integrated system also reduced the time and stress expended on backorders.<\/p>\n
With stock levels updated in real-time, it meant that the days of unintended backorders were at an end.<\/p>\n
Dental Medical Ireland also became the first Experlogix Digital Commerce customer to implement WebShop\u2019s Business-To-Consumer (B2C) features, meaning customers who did not have a trade account with DMI could early order and pay by credit card.<\/p>\n
Other benefits for DMI were an increase in trade accounts while WebShop\u2019s built-in SEO capabilities helped to increase the website\u2019s search engine visibility, resulting in a higher volume of B2C orders.<\/p>\n
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Dental Medical Ireland leaves B2B eCommerce frustrations behind Benefits 21 days: Possible deployment time, up to 10 times quicker than bespoke B2B eCommerce projects Zero: Reduce order processing time to zero 20 times cheaper: 20 times cheaper than manual order processing Early adopters scale new heights Dental Medical Ireland was an early arrival in the […]<\/p>\n","protected":false},"featured_media":326858,"template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"
Dental Medical Ireland was an early arrival in the B2B eCommerce space, but being part of the Experlogix Digital Commerce platform has allowed the company to better serve existing customers and reach new buyers.<\/p>
Dental Medical Ireland (DMI) is a leading dental and medical supplier in Ireland with previous experience in trading online.<\/p>
With high demand for trade prices and stock updates it became imperative for the company to have an integrated B2B eCommerce website with its Intact back office system<\/p>
DMI was an early adopter to the B2B eCommerce space, having identified significant opportunities to broaden its customer base and improve the experience for existing trade customers.<\/p>
However, its previous experience with B2B eCommerce packages ultimately led to a frustrating experience.<\/p>
Its old B2B eCommerce solution had no real-time information, poor user experience design and the requirement to manually input prices on a regular basis \u2014 ultimately meaning that its customers were perpetually dissatisfied with their digital experience.<\/p>
Having become one of Experlogix Digital Commerce\u2019s earliest customers, DMI was delighted with real-time pricing features, while its new integrated system also reduced the time and stress expended on backorders.<\/p>
With stock levels updated in real-time, it meant that the days of unintended backorders were at an end.<\/p>
Dental Medical Ireland also became the first Experlogix Digital Commerce customer to implement WebShop\u2019s Business-To-Consumer (B2C) features, meaning customers who did not have a trade account with DMI could early order and pay by credit card.<\/p>
Other benefits for DMI were an increase in trade accounts while WebShop\u2019s built-in SEO capabilities helped to increase the website\u2019s search engine visibility, resulting in a higher volume of B2C orders.<\/p>