{"id":325098,"date":"2021-07-05T13:10:46","date_gmt":"2021-07-05T13:10:46","guid":{"rendered":"https:\/\/experlogix.kinsta.cloud\/case_studies\/valley-countertops-industries-ltd\/"},"modified":"2026-04-30T22:02:50","modified_gmt":"2026-04-30T22:02:50","slug":"valley-countertops-industries-ltd","status":"publish","type":"case_studies","link":"https:\/\/experlogix.com\/de\/case-studies\/valley-countertops-industries-ltd\/","title":{"rendered":"Valley Countertops Industries Ltd"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Countertop Manufacturer Improves Their Efficiencies, Customer Experience and Satisfaction<\/h3>\n<p><strong>Benefits<\/strong><\/p>\n<ul>\n<li>Consistent and improved business processes.<\/li>\n<li>Easy to learn and use \u2013 decreases new employee learning curve.<\/li>\n<li>All necessary SKU options automatically presented.<\/li>\n<li>Automatic alerts when customer quotes introduce complexities and potential errors.<\/li>\n<li>33% reduction in costly customer quote errors and rework.<\/li>\n<li>Improved customer satisfaction with greater transparency in orders.<\/li>\n<\/ul>\n<p>\u201cThe shift to Experlogix reduces errors, saving time and money overall. The end result is that in the first 4 months after going live, there\u2019s been a 33 percent reduction in rework.\u201d<\/p>\n<p><strong>Matthew Peacock<\/strong>, Valley Countertops IT System Administrator.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzMzgyOCJ9fQ==@&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Get the Full Case Study Now&#8221; _builder_version=&#8221;4.27.5&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;%22default%22&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;1rem&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#0C214C&#8221; button_border_width=&#8221;%221px%22&#8243; button_border_color=&#8221;%22#0C214C%22&#8243; button_border_radius=&#8221;100px&#8221; button_font=&#8221;&#8211;et_global_body_font||||||||&#8221; button_icon_color=&#8221;%22#0C214C%22&#8243; background_layout=&#8221;dark&#8221; custom_padding=&#8221;9px|30px|7px|30px|false|false%22&#8243; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;9px|15px|7px|15px|false|false%22&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; button_text_size_tablet=&#8221;&#8221; button_text_size_phone=&#8221;0.9rem&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;line-height:1.4rem!important;&#8221; locked=&#8221;%22off%22&#8243; global_colors_info=&#8221;%22{}%22&#8243; button_border_radius__hover_enabled=&#8221;off&#8221; button_border_radius__hover=&#8221;%22100px%22&#8243; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#0C214C&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#F3F8FD&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_phone=&#8221;line-height:1.4rem!important;||&#8221; custom_css_main_element_tablet=&#8221;line-height:1.4rem!important;&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Countertop Manufacturer Improves Their Efficiencies, Customer Experience and Satisfaction Benefits Consistent and improved business processes. Easy to learn and use \u2013 decreases new employee learning curve. All necessary SKU options automatically presented. Automatic alerts when customer quotes introduce complexities and potential errors. 33% reduction in costly customer quote errors and rework. Improved customer satisfaction with [&hellip;]<\/p>\n","protected":false},"featured_media":326834,"template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<h3>Countertop Manufacturer Improves Their Efficiencies, Customer Experience and Satisfaction<br><\/h3>  <p><strong>Benefits<\/strong><\/p>  <ul> <li>Consistent and improved business processes.<\/li>  <li>Easy to learn and use \u2013 decreases new employee learning curve.<\/li>  <li>All necessary SKU options automatically presented.<\/li>  <li>Automatic alerts when customer quotes introduce complexities and potential errors.<\/li>  <li>33% reduction in costly customer quote errors and rework.<\/li>  <li>Improved customer satisfaction with greater transparency in orders.<\/li> <\/ul>  <p><a href=\"https:\/\/www.experlogix.com\/app\/uploads\/2024\/12\/CPQ_Valley-Countertops_Success-Story_V2_0224.pdf\">Get the Full Case Study Now<\/a><\/p>  <p>\u201cThe shift to Experlogix reduces errors, saving time and money overall. The end result is that in the first 4 months after going live, there\u2019s been a 33 percent reduction in rework.\u201d<\/p>  <p><strong>Matthew Peacock<\/strong>, Valley Countertops IT System Administrator.<\/p>  <p><\/p>","_et_gb_content_width":""},"content_tag":[],"class_list":["post-325098","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/case_studies\/325098","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/case_studies"}],"about":[{"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/types\/case_studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/media\/326834"}],"wp:attachment":[{"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/media?parent=325098"}],"wp:term":[{"taxonomy":"content_tag","embeddable":true,"href":"https:\/\/experlogix.com\/de\/wp-json\/wp\/v2\/content_tag?post=325098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}