Customer service forms are supposed to make life easier, but more often than not, they confuse and frustrate customers—misunderstandings, misrouted inquiries, and more add up to a bad customer experience that can lose sales and trust. It’s time to give these outdated...
At the end of 2022, we surveyed our clients, prospects and social media following to find out how business leaders were responding to both macro and micro challenges, as well as the role that Document Automation* and Configure, Price, Quote (CPQ) software have in...
In this podcast episode, Experlogix Sr. Sales Director Bert de Vries and the Sirocco team delve into the Price component of CPQ. They discuss how pricing features in CPQ software can drastically lower the complexity of creating orders, as well as other advanced...
One of the trends that has emerged from the increasing adoption of digital and cloud technologies is the rise of self-service, where business users can make use of advanced technology without IT involvement. In the world of finance, for example, Gartner recognized...
Last week, in part 1 of our 2-part blog series, “The State of CPQ Today – Single Cloud-Based Solutions That Reduce Operational Costs,” we asked our very own subject matter experts, Bert de Vries, Sales Director, and Peter Willemse, VP of Product Management, to look at...
In today’s ultra-competitive market and the ability to create custom products and services with a flip of a switch, CPQ software has helped shape the current business landscape where anyone, whether it is B2B or B2C, can sell at the speed of now! That’s why we’ve...